I just wanted to say thank you for a job well done!
Starting with MARLAN who originally helped us and was very professional and knowledgeable, and stored our order for us until we were ready. He kept us informed of our order status along the way (as the hob wasn’t in stock at the time), but our whole dealings with your shop ran so smoothly and everything was delivered intact, well packed and on time. Out of all the service providers busy with our house renovation your company has been the most professional so far!
Even GIFT in your despatch really did his utmost to help us when I phoned on Monday (at very late notice) requesting delivery of my goods because the kitchen installers arrived early and needed to install the hob and oven. Gift made a plan to send our goods as the first truck drop off of the day and to his word the truck arrived exactly on time. The guys who offloaded were good too – taking care with everything, checking in front of me to make sure nothing was scratched etc.
All in all it was a very professional operation – something you don’t find often in this country. What impressed me the most is that your staff don’t make wild promises – they check first and when they say they will phone back with an answer the do. This is real service!
Well done! I will recommend Hirsch’s (Struben’s valley) to anyone!
16 Eshowe street
Paulshof Ext 10