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Striving for service excellence

Recently Hirsch’s Umhlanga hosted their monthly domestic workers course, and the topic was on Striving for service excellence. Thanda Hlela from Moon and Earth came through to train the ladies on optimal service and offered them training on how to get there. Thanda  is a training professional who specialises in many aspects of business training her main aim is to teach the public to always offer great service , a trait Hirsch’s is famous for. She explained to the ladies the importance of giving their client  good service and empowered them to be hungry to grow and make a business out of themselves. Hirsch’s Umhlanga also awarded Rejoice Mapumulo the Domestic worker of the month award , she was nominated by her client May Singh. “

Rejoice has worked for me since 2012. My kids were very small and I just started a new job. My mum was also at home and was not well. Rejoice is so reliable and so committed to her work. She is a pillar of strength at home. Her attitude towards her work is exemplary. She is always cheerful and pleasant. The home is spotless and glittering every day. Our clothes are clean and organised. Rejoice also helps to prepare meals and does baking as well.”

Margaret Hirsch
Margaret Hirsch
Hirsch COO runs South Africa’s top independence appliance company that specialises in all appliances, electronics, furniture and bedding. They give the best deals and the best prices and everything is guaranteed.