To shop on a public holiday, is worse than writing a final year exam!
This morning we drove past The Grove, Makro and stopped at Hirsch’s to purchase a Panasonic
Digital cordless phone.
We were welcomed by a friendly reception committee to offer their assistance.
Mr Hilton Wieffering attended to our questions.
In a very helpful and friendly manner, he went out of his way to find the required phone.
He then, on our request as technologically uninformed elderly people, he assembled the phone, and in an expert manner with great patience demonstrated and explained how to operate the phone.
These days, it is a great advantage for a company to have such loyal, friendly and well mannered staff who assist customers to feel comfortable whilst doing purchases.
Due to his attitude, we’ll always prefer Hirsch’s to do business and recommend it to our friends and spread the word about the excellent service we received.
I also want to extend my complements to the ladies at the cashier counter. They are all very friendly and efficient.
As a business you must be proud of the performance of your staff to enhance your company brand.
With our best wishes
Chris and Jeanne Welgemoed