My name is Donavan Van Der Ross and I recently purchased a SMEG Stove from your shop. I had the pleasure of dealing with a gentleman by the name of Neil who utterly astounded me with service excellence which I have not encountered in years. Neil have gone above and beyond what most sales people would go to ensure that my shopping experience was an excellent one. To put it into perspective, I stay in the Southern Suburbs of Cape Town, your Milnerton branch is much closer but such was the service delivered by Neil that I will only be dealing with him in future. This also mean that I will be directing all family and friends to him for any future purchases.
He always ensured that I was kept up to date with developments and contacted me as promised. This kind of service is often the exception rather than the rule in this country, it’s refreshing to know that there are still people like Neil who believe in taking customer service to the next level.
Donavan Van Der Ross
Lead Business Analyst
Corporate: OMEM CST Solution Delivery
Old Mutual Life Assurance Company (SA) Limited
Licensed Financial Services Provider
+27 (0)21 509 0945 (telephone)
+27 (0)21 504 4928 (fax)
+27 83 396 5480(cell)