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Driving Your Customers Experience for 2016

Female business owners, small businesses and home-based entrepreneurs shared and debated on Driving their Customers Experience for 2016 at Hirschs Home Store in Struben’s Valley recently when their Woman in Business Networking Morning took place.

Commented Hirsch Strubens Valley PRO Daniel Muller “Belinda Wagner discussed that in today’s tough economic environment driving a high level customer experience for any business has become an essential way of operating in business.  Mapping your customer’s journey gives you insight as to where you need to focus in order to make those improvements”

“It is of utmost importance, to ensure customers are delighted with your services levels and not just satisfied.” Wagner pointed out.

The January finalist in the ‘Margaret Hirsch Women in Business Achiever Competition was Tamara Gilliam, General Manager of Kleine Constantia Boutique Guest House and Tea Garden. “The ethos of everything Tamara does, lies in ensuring that those who deserve an opportunity to become the best they can be, are given a chance to succeed and live fulfilled lives – a worthy finalist of the Margaret Hirsch Women in Business Achiever Award Indeed!”

said Muller. As Tamara was unable to attend, her award will be handed over on 11 February 2016 at the next Ladies morning.

“These Networking Mornings are available for free to anyone and it is just one way of networking among business people. Anyone who wants to join can contact me by email,” concluded Muller. You can contact Daniel Muller Public relations officer on daniel@hirschs.co.za or 079 874 1510 www.hirschs.co.za

Margaret Hirsch
Margaret Hirsch
Hirsch COO runs South Africa’s top independence appliance company that specialises in all appliances, electronics, furniture and bedding. They give the best deals and the best prices and everything is guaranteed.