Dear Jaimie, My name is Pierre Theron that moved away from Pretoria in 2003.
I enjoyed buying appliances from your store in those days when I lived in Centurion.
I stay in the Limpopo province and needed to replace my TV that was damaged by lightning and decided to pay your store a visit for a replacement unit.
After that introduction it brings me to my reason for writing this mail to you.
When me and my wife arrived at your shop we were met by Cobus Lotter at the entrance asking politely if he could be of assistance.
He then established what I needed and spend a great deal of time to ensure that we are fully informed regarding the pros and cons of the different units and technologies.
He is very knowledgeable about his product and once I decided what to purchase he also spoke to a Manager to arrange the best deal for me.
Subsequently I changed my mind and Cobus had to assist again to assist me with a TV from another manufacturer which he did diligently and impressively.
Please be so kind to commend Cobus Lotter for his caring and professional attitude towards a customer, I am convinced your management will take care of him in future as
I am of the opinion that he is a real asset to your company.
I also want to commend your store for its professionalism and choices offered.
Regards and best wishes for 2017.
Mobile – +27(83) 6773866
E-Mail – email@example.com
Web: – www.rmps.co.za